Last updated: June 2026
Free delivery is included in every price. Most items can be returned within 14 days. For change-of-mind returns, the buyer may be responsible for return postage unless the seller offers free returns — faulty, damaged, incorrect, or misdescribed items are always covered.
Change-of-mind returns
- You can request a return within 14 days of delivery, simply because you changed your mind.
- The item must be unused, in its original condition, and include original packaging where possible.
- For change-of-mind returns, the buyer may be responsible for paying return postage — unless the individual seller has opted to offer free returns, which will be shown on that product's page.
Faulty, damaged, wrong, or misdescribed items
- Contact Sell4Life with photos and details describing the issue.
- The seller or Sell4Life will arrange the appropriate refund, replacement, or return — at no cost to you.
- You will not be asked to pay return postage for a fault that isn't your responsibility.
Low-value items
For some low-value items, Sell4Life may issue a full or partial refund without requiring the item to be returned, where the cost of return postage would be unreasonable compared to the item's value.
Refund timing
Refunds are processed once a return is approved, and — where a physical return is required — after the item has been received, or after photo/evidence has been reviewed for faulty or misdescribed items.
How to request a return
Open the order in your order details page and follow the return prompt, or contact our support team with your order number and the reason for your return.